Request Assistance

Requests for assistance with insurance matters are most commonly made by calling the toll-free Mississippi Insurance Department Consumer Help Line at 800-562-2957 or 601-359-2453 in the Jackson area.

You can file a complaint:

File online complaints, download complaint forms, where to submit complaints, required information when submitting
complaints, and more. Click Here for information on filing a complaint about an agent or a company.

You can mail your request for assistance to:

Mississippi Insurance Department
Consumer Services Division
P.O. Box 79
Jackson, MS 39205

You may visit our offices located at:

Woolfolk State Office Building, 10th Floor
501 North West Street
Jackson, MS.

Visitor parking is located on the street and in the connecting parking garage.

Email/Fax

General inquiries and other matters may be sent to us via e-mail at consumer@mid.ms.gov or by fax at 601-359-1077.

Essential Information

Be sure to include your mailing address and telephone number with any correspondence directed to the Mississippi Insurance Department.