To file an Electronic complaint against a company, you may use the Electronic (Online) Consumer Complaint Form below. By doing so, we will receive immediate notification of your complaint and it will be assigned to one of our Consumer Services Specialist.
Online Consumer Complaint Form
Note: All supporting documentation must be emailed, faxed or mailed to us within two working days of filing the complaint online.
You may download and print (Adobe Acrobat Reader required) the complaint form below. Fax or mail the completed form to the fax number or address below:
Company Complaint Form (Fillable PDF)
Mississippi Insurance Department
Attn: Consumer Services Division
P.O. Box 79
Jackson, MS 39205
Fax Number: 601-359-1077
Email: consumer@mid.ms.gov
***To request a form by mail you may call: (800) 562-2957 or (601) 359-2453 or send written request to the above mailing address.
The following information MUST be included in order for the Mississippi Insurance Department to be able to properly process your complaint:
- Your name and your relationship to the insured.
- Daytime telephone number
- Name of insured.
- Insured's address name, address, city, zip code, and phone number.
- The name of the insurance company with which the insured is having a problem.
- Address of the insurance company with which the insured is having a problem.
- Type of insurance, policy number, claim number, and date of loss.
- Description of complaint
- Form is signed and dated.
What happens when we receive your complaint:
Once we receive your complaint, it will be assigned to one of our Consumer Services Specialist, who will review it and take the necessary steps to resolve the matter. Please allow us 20 working days to contact the company or agency that is the subject of your complaint. We will notify you in writing of our findings.
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